IT Service Continuity Consultancy Services

Even if a disaster or serious disruption occurs at your usual business premises, you can still get secure access to all your critical data and applications, just as long as you and your team can get online. 

AC3 can give you access to all the information you need to keep doing business, just as if you were in your office, even if you are working from home, a temporary office or even a local Internet café.

Service Offering
  • IT Service Continuity - PLAN (Establish)
  • IT Service Continuity - DO (Implement & Operate)
  • IT Service Continuity - CHECK (Monitor & Review)
  • IT Service Continuity - ACT (Maintain and Improve)

Service Delivery

Our business is built on more than excellence in technology and infrastructure, it is built on an unwavering commitment to delivering the highest level of customer service and delivering on our promises. 

We understand that your information assets are vital to you and your business, and we undertake to manage them professionally and in accordance with our Service Level Targets.

Our aim is to relieve you of the costs, concerns and complexities that come with owning and managing your own ICT infrastructure - so you can spend more time focusing on managing and growing your business. 

Service Offering
  • Service Delivery - Band 0
  • Service Delivery - Band 1
  • Service Delivery - Band 2
  • Service Delivery - Service Enablement

Transition and Transformation Services

To ensure a successful migration / transition of any type, AC3 uses a multi stage Current State Assessment approach comprising of:
 

  • Discovery – Undertake an inventory of all applications, workloads and services grouping them into Platforms
  • Assess – Categorise and prioritise platforms based on key attributes such as compatibility with operating systems, business criticality and risk
  • Target – Propose the recommended target infrastructure platform that the application workloads and services will live on. We will propose suitable applications to be delivered using AC3’s Platform-as-a-Service (PaaS), Network-as-a-Service (NaaS), Backup-as-a-Services (BaaS) or an appropriate Cloud platform service via pre-defined brokered service.
  • Proof of Concept Migration – This step will provide validation for the above decisions on which platform the application workloads will end up on.

Subsequent to these initial stages, we move into more detailed delivery and migration stages that can be customised depending your requirements.

Service Offering
  • Discovery
  • Requirement Defination
  • Migration Strategy
  • Statement of Works (SoW)
  • Contract Negotiations
  • Low Level Design (LLD)
  • Build
  • Migration / Transition
  • Handover/support