ac3 can host racks for our Managed Services clients in either or both of our resilient data centres.
- racks can be provided by ac3
- dual powered servers only permitted
- 1 IP address per physical server
- Reporting: Data Centre environmentals, & Service Desk
Support
- 1 hour per month per 4KW of IT load included
- 15 minute increments, non cumulative
- business hours only (8.00am - 6.00pm)
- based on "remote hands" — excludes activities that require logging into systems, or reconfiguring infrastructure
- carried out under the direction of the Client at all times
Additonal support may be requested as a Professional service.