Co-location - Full Rack and Multiple Racks
- rack provided by client
- dual powered servers only
- 1 IP address per physical server
- Reporting: Data Centre environmentals, & Service Desk
Support
- 1 hour per month per 4KW;
15 minute increments, non cumulative
Included support is for business hours only (8.00am - 6.00pm), and is non-cumulative. It is based on "remote hands", and excludes activities that require logging into systems, or reconfiguring infrastructure items. Support activities will be under the direction of the Customer at all times.
For more information on
ac3's Managed Services, see
here.