AC3 partners with ServiceNow in New Zealand

AC3, an Elite ServiceNow partner and a leading secure cloud services provider, is the latest partner to enter the ServiceNow ecosystem in New Zealand.

AC3 is already established in the New Zealand market, with an office in Auckland supporting customers like Radium and Laybuy on their digital transformation and cloud journeys. The addition of ServiceNow services to their portfolio is designed to continue to build on the value AC3 delivers to its customer by living their purpose of ‘making technology real’.

AC3 has the credentials to deliver, being identified as a Rising Star in ISG’s Provider Lens™ evaluation for ServiceNow Ecosystem Partners Quadrant Report for ServiceNow Implementation and Integration Services, Australia – April 2022. ISG classifies a rising star as a partner that has “promising portfolios or the market experience to become a Leader, including the required roadmap and adequate focus on key market trends and customer requirements.”

In addition, AC3 is already delivering value to the market. A recent engagement with a New Zealand Government agency saw an initial current state assessment of their ServiceNow® instance result in the identification of multiple initiatives to improve operational maturity for IT, HR and other shared services functions. This has also resulted in an engagement to migrate Asset Management capabilities from Cherwell to ServiceNow. These activities are helping the agency to improve service management capabilities and leverage their existing ServiceNow investment.

Simon Xistouris, AC3 CEO said “ServiceNow is a key partner of ours, and New Zealand is a key territory. We have been building our local team and capabilities over the last two years and are excited to add ServiceNow to our offering. One of the key benefits we can bring to the market is that we are both a partner and an advanced user of ServiceNow. This means we have been on both sides of the fence as a customer and service provider of the tool, which puts us in a unique position to truly understand the positive impact ServiceNow can have on business operations and how to maximise its potential. We are looking forward to adding value to the region.”

ServiceNow New Zealand Country Manager, Kate Tulp said, “New Zealand is a fast-growing market for ServiceNow so it’s great to see the local ecosystem expanding to meet the increasing demand we’re seeing from customers. Our priority is making sure our partners are building capacity by training ServiceNow talent, driving and creating new business opportunities, and delivering outstanding customer value."

To celebrate their launch into New Zealand, AC3 is sponsoring the ServiceNow Summits in Wellington and Auckland on 7 and 9 March 2023, respectively.

About AC3

AC3 is a privately owned Australian ICT Managed Services Provider (MSP), specialising in providing secure cloud solutions. Founded in 1999, our purpose is to make technology real and with over 14.000 virtual machines under management, we do this for more than half of the NSW State Government agencies and over 700 commercial customers.

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