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Observability

Empower your business to proactively identify and resolve issues, ensuring optimal performance and enhancing customer satisfaction.
Observability gives you the visibility you need across your applications, infrastructure, and digital services, so you can understand what’s happening under the hood in real time.

When something goes wrong in your systems, every second counts - downtime or delays can quickly impact your teams and your customers.

With the right insights, you can spot issues before they escalate, resolve problems faster, and keep your business running smoothly.

We’re here to help you cut through the noise, translate complex data into clear, actionable insights, and give you the confidence that you’re always in control.

Our observability solutions

Implementations
Getting started doesn’t have to be complex. We help you implement the right observability tools and frameworks for your business, ensuring a smooth setup that delivers value from day one.
Platform Health Checks & Maturity Assessments
Not sure how well your current observability setup is working? We run health checks and maturity assessments to show you what’s strong, where the gaps are, and how to take your capabilities to the next level.
IT Service Intelligence & Business Insights
Observability is more than dashboards, it’s about understanding the impact on your business. We turn raw data into meaningful insights that help you improve service delivery, reduce downtime, and make smarter decisions.
End-to-End Application Visibility
Your applications keep your business moving. We give you complete visibility across the entire application stack, helping you find issues faster, fix them sooner, and deliver a seamless experience for your users.
IT Operations, Analytics & AIOps
Stay ahead of problems, not behind them. By combining observability with advanced analytics and AIOps, we help you predict, prevent, and resolve issues automatically - keeping your IT operations running at their best.

Observability partners we work with

We partner with leading observability platforms to make sure you get the most out of your data. No matter the technology, we help you unlock the full potential so you can run smarter, more reliable, and more resilient systems.
Splunk
Splunk turns mountains of machine data into meaningful insights. As a Splunk Elite partner, AC3 has a dedicated Splunk practice to help you harness its powerful analytics to monitor, troubleshoot, and secure your systems with confidence. From setup to optimisation, we make sure you get the most out of Splunk so your business can make smarter, faster decisions.
New Relic
New Relic gives you deep visibility into your applications and user experience. Partnering with us means you don’t just get the dashboards - you get the know-how to understand them and act on what they tell you. In fact, we're Australia's #1 New Relic Software & Services Partner and are an active member on the New Relic Technical Advisory Board. Let us help you unlock the full value of New Relic, so you can deliver more reliable, high-performing services to your customers.

Why choose AC3 for observability services?

Multi-platform experience
We work across leading observability tools to tailor the right fit for your business.
End-to-end support
From design and deployment to ongoing optimisation, we’ve got your observability journey covered.
Actionable insights
We don’t just give you dashboards; we help turn data into decisions that improve performance and reliability.
Future-focussed
Our approach scales with you, ensuring your observability setup grows as your business does.
Security-minded
Built with security in mind, so your monitoring doesn’t just show problems - it helps prevent them.
Local expertise
A 100% onshore delivery team that understands your industry and works with you in real time.

Interested in learning more about Observability?

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